Minimizing dependence on macros while maximizing CSAT—that’s our guiding principle.
Many customer support outsourcing agencies fall short because they rely heavily on canned responses that fail to truly address customer concerns.
We do things differently. Our agents are trained to first understand the customer’s issue, tailor their response accordingly, and deliver it with a genuine human touch.
Boosterio
Why Choose Us?
Our expertise spans multiple industries, business sizes—from startups to global enterprises—and diverse international markets.
- Over 12 years of experience delivering secure, 24/7 outsourced customer support
- Industry-specific training tailored to your business goals and operational needs
- Omnichannel customer experience services, including email, chat, phone, social media, and more
- Scalable support teams that flex with seasonal demand and daily volume fluctuations
- Multilingual capabilities across 60+ languages, serving clients in 30+ countries
- AI-powered customer service solutions automating up to 80% of support inquiries
As your support-as-a-service partner, we handle every aspect of customer support—so you can stay focused on growing your core business. Let’s connect and build a solution that fits you best.
Elevated CSAT scores
By combining AI-powered chatbots that handle the most common inquiries with expert agents who resolve complex issues through a personalised approach, we help you dramatically improve ticket resolution rates and customer satisfaction—often within just a few months.
24/7 availability & flexibility
Our support consultants operate across multiple time zones, ensuring your customers receive round-the-clock assistance. Need to scale up or down? We adjust your team quickly and seamlessly. Expanding into new markets? We’ll grow your support team with consultants fluent in the local language.
Access to advanced customer support solutions
Humanized access to advanced customer support solutions means combining real human interaction with smart, modern technology to deliver fast, reliable, and personalized assistance. Our approach focuses on understanding customer needs, resolving issues efficiently, and creating meaningful experiences across every touchpoint. By blending trained support professionals with advanced systems, we help businesses build stronger relationships, improve satisfaction, and scale support without losing the human touch.